Changing Lives Through Changing Minds

“Phil worked with our senior management team and allowed us to see our business from an external perspective and make several improvements very quickly. We are now in a position where we are managing our business performance and benefitting from the investment in people and skills and seeing real growth and results,”
Jo Wagstaff
Director

About The Company

Changing Lives through Changing Minds is a unique project that provides opportunities for children and young people to experience changes in their approach to life and society. They work using evidence-based therapy services for children, young people and their families.

The Challenge

Changing Lives through Changing Minds was established by three clinically qualified professionals who had previously worked for large organisations and had no experience setting up and growing a business. Director Jo was overwhelmed with work and suffering from burnout. There were concerns about profitability, and no growth plan was in place. The organisation needed more focus, efficient systems and processes, and better visibility of their financials.

Key Results

  • Increase in turnover and profit
  • The confidence to grow
  • Recruitment of an Operations Manager freeing up the senior management team to focus on business growth
  • Much improved communication within the organisation
  • Improved culture

My Solution

Changing Lives through Changing Minds embarked on a 12 month business coaching programme where I worked with the senior management team to create a vision and business plan. This resulted in an action plan to improve all aspects of the business, including identifying new roles in the business and clarifying current roles and responsibilities. A key element of the coaching programme was giving them the belief and focus on what they could achieve, opening them up to new opportunities to double their turnover. Tools and techniques were provided to assess and manage business performance, enabling them to make more informed decisions and improve their results.